When a green box appears on your mobile phone interface, and operations cannot be done in the normal way, you may have entered TalkBack mode by mistake. Please do not worry, you may follow the following method to solve the problem.

1. Where there is a sound prompt on the boot wizard interface, and a green box is displayed, the solution is as follows: -- Go to Boot wizard interface > Vision settings, tap Vision settings, find TalkBack, and turn it off.

2. If you have turned on Accessibility > TalkBack in the settings, you need to turn off the TalkBack mode in the settings.

Note: In accessibility mode, use two fingers to swipe/scroll. Double tap to activate features.

3. If you still cannot complete the operation in this way, please watch the video for a solution.